The Highmore Group
At the HighMore Group we believe that by putting customers first, listening to what they need and modelling our business around this we are able to deliver the highest possible standards of customer care and service standard.the HighMore Group is a primarily family run company specialising in all areas of property care. At present our clients include Housing Associations, Councils, Estate Agents, Lettings Agents, Private Landlords, Facilities & Estates Management companies.
Our Vision is to help create and maintain welcoming safe environments, to save you time, provide you with high quality services and complete projects in a timely professional manner, creating real value for money. We will achieve this by working closely with our customers and set out how we will achieve our high quality and customer focussed services including;• Delivering excellent product installation, support services and repairs
• A Partnership approach achieved through regular and ongoing customer communication ensuring that you stay at the heart of the project
• Maximising resources and cost savings opportunities by utilising state of the art contract and project management tools & software
• We operate and maintain a certificated ISO9001 Quality Management System We operate and maintain a certificated ISO14001 Environmental Management System
• We operate and adhere to all H&S Safety Standards and Requirements
We recruit locally, supporting our communities in which we work within, we invest in our staff creating a level of loyalty and mutual respect. Our staff retention figures for key long term posts underpin this inclusive approach to management and development.
A tenacious energy to learn, improve and bring out the best in ourselves and each other - to accomplish our goals and make a positive difference. An ambition and desire to build something that both staff and customers are proud to be part of.
We are trusted as the custodians of valuable assets and resources. What we do is serious and important to the lives of local people. We approach our work with tenacity and integrity. We take a long-term view and are aware of the impact our actions have on peoples' lives. We will always strive to achieve positive benefits for all.